Purchase support

Optional virtual-coin purchases relate to on-site entertainment coins with no cash or redemption value. Review the displayed purchase price and contents before payment.

For a purchase problem or refund request, contact [info@gambleeva.com](mailto:info@gambleeva.com). Include your account email, purchase date, amount and receipt or transaction reference. Do not send your password or full payment-card information.

Refund and cancellation requests are reviewed with the transaction details and applicable consumer rights. This policy does not limit rights that cannot be limited under applicable law. A purchase made through an external service is subject to that service's purchase and support procedures.